We are sorry that we will be closed from December 28th, 2019 to January 5th, 2020 for Winter holidays. Our normal operation resumes from January 6th. We cannot receive and reply to any of your inquiries, including contract renewal, cancellation and complaints, during the period. Those who are going to finish or hope to renew or cancel contract during above period please contact us and/or finish all the necessary procedures before December 27th. Emergency contact number during the holiday is as follows.
Thank you for your understanding and support in advance.
<Sudden illness, equipment failure and other emergency matters>
Secom Call Center (24h/English OK)
＊Your address and room number required when inquiring.